Zammad
European Customer Support Software
German open source helpdesk. Web-based, modern, feature-rich.
Zammad is a European alternative to Zendesk, Freshdesk. Pricing starts at Free self-hosted, from €5/agent/mo.
As a European company, Zammad is fully GDPR compliant and stores all customer data within the European Union. Your data stays in Europe, protected by strict EU privacy laws and not subject to foreign government data requests like the US CLOUD Act.
European Headquarters
Headquartered in Germany with EU data centers
GDPR Compatible
Built with privacy and data protection as core principles
No US CLOUD Act
Your data is not subject to US government access requests
European Support
Customer support in your timezone with local expertise
Self-hosted
Open source, unlimited agents
Hosted Starter
Basic features
Hosted Professional
Full features, SLA, custom fields
Hosted Plus
Advanced features, priority support
Visit Zammad for the latest pricing details.
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