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Userlike

European Customer Support Software

Customer SupportEU onlyCologne, GermanySince 2011freemium

Userlike is a European alternative to

Headquarters
Cologne, Germany
Pricing
Free plan + paid
Data Residency
EU only
Company Size
~50
About Userlike

German live chat and messaging. Omnichannel support for websites and messengers.

Userlike is a European alternative to Intercom, Zendesk. Pricing: Free tier, from €90/mo.

Userlike is headquartered in Germany, so it is bound by the GDPR. It stores customer data in Europe.

Userlike at a glance

European headquarters

Headquartered in Cologne, Germany, as stated in its own legal pages.

Data residency: EU only

Customer data is hosted in Europe.

Bound by the GDPR

Its headquarters puts it under the GDPR, not under US law.

How we check headquarters

Key Features
Website live chat
WhatsApp Business integration
AI Automation Hub (GPT-4 chatbot)
Security & compliance certifications
ISO/IEC 27001

The baseline international standard for information security management systems.

Issued by ISO / accredited certification bodiesVendor's statementConfirmed 16 August 2026

Certifications are recorded from the vendor's own published statements and can lapse or change scope. Always confirm current status and scope with Userlike before relying on it for procurement.

Pricing

Free

€0

1 widget, 1 seat

Team

€90/mo

4 seats, 4 widgets, channels

Corporate

€290/mo

10 seats, AI chatbot, analytics

Flex

Custom

Custom seats, white-label, API

Visit Userlike for the latest pricing details.

Integrations
WhatsAppMessengerTelegramSlackSalesforceHubSpotPipedriveZendeskShopifyWordPress
Company Info
Headquarters
Cologne, Germany
Founded
2011
Employees
~50
Funding
Bootstrapped
Product Specifications
Replaces
Intercom, Zendesk

Ready to try Userlike?

Free tier, from €90/mo. Check the current plans and terms on Userlike's own website.

Get Started with Userlike

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