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Userlike

European Customer Support Software

Customer SupportEU OnlyCologne, GermanySince 2011freemium

Userlike is a European alternative to

Headquarters
Cologne, Germany
Data Protection
GDPR Compliant
Data Residency
EU Only
Company Size
~50
About Userlike

German live chat and messaging. Omnichannel support for websites and messengers.

Userlike is a European alternative to Intercom, Zendesk. Pricing starts at Free tier, from €90/mo.

As a European company, Userlike is fully GDPR compliant and stores all customer data within the European Union. Your data stays in Europe, protected by strict EU privacy laws and not subject to foreign government data requests like the US CLOUD Act.

Why Choose Userlike?

European Headquarters

Headquartered in Germany with EU data centers

GDPR Compatible

Built with privacy and data protection as core principles

No US CLOUD Act

Your data is not subject to US government access requests

European Support

Customer support in your timezone with local expertise

Key Features
Website live chat
WhatsApp Business integration
AI Automation Hub (GPT-4 chatbot)
Security & compliance certifications
ISO/IEC 27001

The baseline international standard for information security management systems.

Issued by ISO / accredited certification bodiesVendor's statementConfirmed 16 August 2026

Certifications are recorded from the vendor's own published statements and can lapse or change scope. Always confirm current status and scope with Userlike before relying on it for procurement.

Pricing

Free

€0

1 widget, 1 seat

Team

€90/mo

4 seats, 4 widgets, channels

Corporate

€290/mo

10 seats, AI chatbot, analytics

Flex

Custom

Custom seats, white-label, API

Visit Userlike for the latest pricing details.

Integrations
WhatsAppMessengerTelegramSlackSalesforceHubSpotPipedriveZendeskShopifyWordPress
Company Info
Headquarters
Cologne, Germany
Founded
2011
Employees
~50
Funding
Bootstrapped

Ready to try Userlike?

Join thousands of European businesses that trust Userlike for their customer support needs.

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