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Smartsupp

European Customer Support Software

Customer SupportEU onlyBrno, Czech RepublicSince 2013freemium

Smartsupp is a European alternative to

Headquarters
Brno, Czech Republic
Pricing
Free plan + paid
Data Residency
EU only
Company Size
~100
About Smartsupp

Czech live chat and support platform combining conversational support, chatbots, and shopper-focused engagement tools.

Smartsupp is a European alternative to Intercom, Zendesk, Tidio.

Smartsupp is headquartered in Czech Republic, so it is bound by the GDPR. It stores customer data in Europe.

Smartsupp at a glance

European headquarters

Headquartered in Brno, Czech Republic, as stated in its own legal pages.

Data residency: EU only

Customer data is hosted in Europe.

Bound by the GDPR

Its headquarters puts it under the GDPR, not under US law.

How we check headquarters

Key Features
Live chat, chatbot, and messaging for support-led teams
Visitor context and lead capture for ecommerce and SMB support
Affordable European option for teams replacing US chat suites
Security & compliance certifications

We haven't reviewed Smartsupp's certifications yet. This says nothing about whether Smartsupp holds any — only that we have not checked.

Pricing

Standard

Paid

Adds more conversations, automation, and team workflows

Visit Smartsupp for the latest pricing details.

Integrations
ShopifyWordPressPrestaShopFacebook MessengerAPI
Company Info
Headquarters
Brno, Czech Republic
Founded
2013
Employees
~100
Funding
Private software company
Product Specifications
Replaces
Intercom, Zendesk, Tidio

Ready to try Smartsupp?

Free tier, paid plans available. Check the current plans and terms on Smartsupp's own website.

Get Started with Smartsupp

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