Smartsupp logo

Smartsupp

European Customer Support Software

Customer SupportEU OnlyBrno, Czech RepublicSince 2013freemium
Headquarters
Brno, Czech Republic
Data Protection
GDPR Compliant
Data Residency
EU Only
Company Size
~100
About Smartsupp

Czech live chat and support platform combining conversational support, chatbots, and shopper-focused engagement tools.

Smartsupp is a European alternative to Intercom, Zendesk, Tidio. Pricing starts at Free tier, paid plans available.

As a European company, Smartsupp is fully GDPR compliant and stores all customer data within the European Union. Your data stays in Europe, protected by strict EU privacy laws and not subject to foreign government data requests like the US CLOUD Act.

Why Choose Smartsupp?

European Headquarters

Headquartered in Czech Republic with EU data centers

GDPR Compatible

Built with privacy and data protection as core principles

No US CLOUD Act

Your data is not subject to US government access requests

European Support

Customer support in your timezone with local expertise

Key Features
Live chat, chatbot, and messaging for support-led teams
Visitor context and lead capture for ecommerce and SMB support
Affordable European option for teams replacing US chat suites
Pricing

Standard

Paid

Adds more conversations, automation, and team workflows

Visit Smartsupp for the latest pricing details.

Integrations
ShopifyWordPressPrestaShopFacebook MessengerAPI
Company Info
Headquarters
Brno, Czech Republic
Founded
2013
Employees
~100
Funding
Private software company
Product Specifications
Funding
Private software company
Replaces
Intercom, Zendesk, Tidio

Ready to try Smartsupp?

Join thousands of European businesses that trust Smartsupp for their customer support needs.

Get Started with Smartsupp