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Dixa

European Customer Support Software

Customer SupportEU region availableCopenhagen, DenmarkSince 2015paid

Dixa is a European alternative to

Headquarters
Copenhagen, Denmark
Pricing
Paid
Data Residency
EU region available
Company Size
~200
About Dixa

Danish customer service platform for unified agent workspaces, voice, chat, messaging, and AI-assisted support.

Dixa is a European alternative to Zendesk, Intercom, Freshdesk.

Dixa is headquartered in Denmark, so it is bound by the GDPR. Customers can choose to have their data hosted in the EU.

Dixa at a glance

European headquarters

Headquartered in Copenhagen, Denmark, as stated in its own legal pages.

Data residency: EU region available

You can choose EU hosting for your data.

Bound by the GDPR

Its headquarters puts it under the GDPR, not under US law.

How we check headquarters

Key Features
Unified support workspace across voice, chat, email, and messaging
Routing and queue management for omnichannel support teams
AI assistance and conversation context for faster resolutions
Security & compliance certifications

We haven't reviewed Dixa's certifications yet. This says nothing about whether Dixa holds any — only that we have not checked.

Pricing

Suite

Custom

Scoped by channel mix, seats, and AI/support modules

Visit Dixa for the latest pricing details.

Integrations
SalesforceHubSpotShopifyAircallZapier
Company Info
Headquarters
Copenhagen, Denmark
Founded
2015
Employees
~200
Funding
Private growth company
Product Specifications
Replaces
Zendesk, Intercom, Freshdesk

Ready to try Dixa?

Custom / quote-based. Check the current plans and terms on Dixa's own website.

Get Started with Dixa

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