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Crisp

European Customer Support Software

Customer SupportEU onlyNantes, FranceSince 2015freemium

Crisp is a European alternative to

Headquarters
Nantes, France
Pricing
Free plan + paid
Data Residency
EU only
Company Size
~50
About Crisp

French customer messaging platform. Live chat, chatbot, knowledge base.

Crisp is a European alternative to Intercom, Zendesk. Pricing: Free tier, from €25/mo.

Crisp is headquartered in France, so it is bound by the GDPR. It stores customer data in Europe.

Crisp at a glance

European headquarters

Headquartered in Nantes, France, as stated in its own legal pages.

Data residency: EU only

Customer data is hosted in Europe.

Bound by the GDPR

Its headquarters puts it under the GDPR, not under US law.

How we check headquarters

Key Features
Live chat widget for websites
Shared inbox (multi-channel)
Chatbot builder (no-code)
Security & compliance certifications

We haven't reviewed Crisp's certifications yet. This says nothing about whether Crisp holds any — only that we have not checked.

Pricing

Basic

Free

2 seats, website chat only

Pro

€25/mo per workspace

4 seats, chatbot, knowledge base

Unlimited

€95/mo per workspace

20 seats, all channels, analytics

Visit Crisp for the latest pricing details.

Integrations
SlackWordPressShopifyZapierSegmentWhatsAppMessengerTelegramInstagramTwitter
Company Info
Headquarters
Nantes, France
Founded
2015
Employees
~50
Funding
Bootstrapped, profitable
Product Specifications
Replaces
Intercom, Zendesk

Ready to try Crisp?

Free tier, from €25/mo. Check the current plans and terms on Crisp's own website.

Get Started with Crisp

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